Privacy Policy

1. Information We Collect

We may collect and process the following data about you:

• Contact Information: When you register for coaching, attend a taster course, or join a roll-up, we may collect your name, email address, phone number, and postal address.
• Account Data: If you use the log-in feature on our website, we collect your username and password.
• Membership Details: Information provided in membership applications or inquiry forms.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited (collected via cookies).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To manage your membership and provide club services.
• To process registrations for coaching sessions, taster courses, and open days.
• To communicate with you regarding club news, matches, and social events.
• To improve our website and ensure content is presented effectively.
• To comply with legal or regulatory requirements (e.g., health and safety records).

3. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on are:

• Contractual Obligation: Where we need to perform a contract we have entered into with you (e.g., membership).
• Legitimate Interests: Where it is necessary for our interests and your rights do not override those interests (e.g., managing the club's daily operations).
• Consent: Where you have given us clear consent for a specific purpose (e.g., marketing emails).

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Club Officials/Volunteers: Only as necessary to manage activities you have signed up for.
• Service Providers: Third-party vendors who provide website hosting, email delivery, or payment processing.
• Governing Bodies: Such as Bowls Hampshire or Bowls England, where required for league participation or insurance purposes.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access is limited to those officials and third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under data protection law, you have rights including:

• Access: The right to ask us for copies of your personal information.
• Rectification: The right to ask us to correct information you think is inaccurate.
• Erasure: The right to ask us to erase your personal information in certain circumstances.
• Restriction: The right to ask us to restrict the processing of your personal data.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

8. Cookies

Our website uses cookies to distinguish you from other users and improve your experience. You can set your browser to refuse all or some cookies, but this may affect the functionality of the site.